Leasing calls,
turned into tours.
Day or night, CoreReach answers leasing calls with your availability and pricing, books the tour and texts your application link.
- Fair-housing safe
- Live in an afternoon
- Flexible coverage hours
- Resident
Hi, there's water coming out from under my kitchen sink and it's spreading.
- CoreReach
I can help with that. Is this Dana in 4B at Maple Street?
- Resident
Yes. It's already across the floor.
- CoreReach
That sounds urgent. I'm getting your on-call maintenance person on the line right now.
Captured from the call
- Caller · recognized
- Dana Ruiz (resident)
- Property · on file
- Maple Street · Unit 4B
- What they need
- Active leak under the kitchen sink, water on the floor
- What happened
- Transferring to Maria Chen, on-call maintenance
Trusted by property management teams
An AI leasing assistant on the phone
Prospects call while your team is on tours or the office is closed. CoreReach answers, asks leasing questions and books the tour.
What's available, answered
Prospects hear which units are open and what they cost, from the details you list.
Your leasing questions, asked
Move-in date, budget or anything you choose. Every answer is written up.
Tours on your calendar
Your agent checks real availability and books the tour on your Google Calendar.
Application link sent right away
Your application link is texted before the prospect hangs up.
Fair‑housing guardrails
Your agent never discusses neighborhood safety, school quality or other residents.
Every prospect in your Inbox
Their answers, the recording and the transcript, ready for your leasing team.
Maintenance calls included
Leasing and maintenance share your line. Urgent repairs reach your on‑call list, and routine ones are written up.
Call someone now
The agent calls your emergency contacts in order until someone picks up. If anyone could be hurt, it first tells the caller to dial 911. If nobody answers, it takes a callback number and emails or texts you right away.
Tell me right away
No hot water, a fridge that stopped cooling, a door that won't lock. You get an email or text the moment the call ends, and decide how to respond.
It can wait
A dripping faucet, a light that's out, a scuffed wall. Written up in your Inbox without an alert, for your team to pick up when ready.
Four ways to cover leasing calls
Messages to return, staff interrupted on tours, prospects calling the next listing. CoreReach answers and books the tour.
Ready for prospects in an afternoon
Add your units and pricing, connect your calendar, set your leasing questions, test it privately, then forward your line.
- 1
Start a free trial
Sign up in under five minutes, no credit card required. Then test it like a new hire, with the calls you get every week.
- 2
Personalize for your business
Pick a brand voice and greeting, add your properties, units, and residents, and set the rules for how calls are handled.
- 3
Choose coverage, forward calls
Cover every call, or just nights and weekends. Keep your existing number. Friendly service, fewer callbacks, nothing slips through.
AI Leasing Assistant FAQ
An AI leasing assistant is software that answers prospects' questions about your rentals and books tours, so your leasing team isn't tied to the phone. CoreReach is an AI leasing assistant built for phone calls: your agent answers every leasing call with your availability and pricing, asks your leasing questions, books the tour, texts your application link and sends each prospect to your Inbox.
Your agent answers every prospect with the availability and pricing you list, asks your leasing questions, and books tours straight onto your Google Calendar, checking real availability first so nothing gets double-booked. Before the caller hangs up, your agent can text them your application link, so a prospect who calls in the evening can apply that same night. Every prospect's details land in your Inbox for your leasing team, and because leasing and maintenance calls share one line, your agent tells them apart on its own.
Yes. Callers who ask for someone by name, or about a topic you've set to go to a person, like billing, are warm-transferred right away. When a caller just asks for a person, your agent first asks what the call is about and helps if it can, and if the caller insists, puts them through without asking again. You decide who takes which calls, and a caller who asks for a person reaches your default contact even if you've turned other transfers off.
Your agent answers every caller the same way, with the same detail and the same next step. Your agent never comments on neighborhood safety, crime or school quality, never describes who lives at your properties, and never treats a housing voucher or source of income as a reason to answer differently. Assistance animals are never confused with pets, screening criteria are never made up, and anything it isn't sure about becomes a message for your team instead of a guess. These rules are always on and can't be edited or removed, and you can add your own. This isn't a legal guarantee or a compliance audit, so your firm's own fair-housing policies still apply.
Yes. English and Spanish are included, and you turn on Spanish with one checkbox in your agent settings, with no per-language fee. Your agent detects which language the caller is speaking and answers in it. Each agent works in up to two languages, because that keeps it accurate for every caller. If you need a language other than Spanish, contact support and we'll set it up.
The phone rings…
the call gets handled.
- Fair-housing safe
- Live in an afternoon
- Flexible coverage hours