AI that answers
your office line.
CoreReach answers residents, prospects and owners. Urgent repairs reach your on‑call list, tours get booked, and every call is written up.
- Fair-housing safe
- Live in an afternoon
- Flexible coverage hours
- Resident
Hi, there's water coming out from under my kitchen sink and it's spreading.
- CoreReach
I can help with that. Is this Dana in 4B at Maple Street?
- Resident
Yes. It's already across the floor.
- CoreReach
That sounds urgent. I'm getting your on-call maintenance person on the line right now.
Captured from the call
- Caller · recognized
- Dana Ruiz (resident)
- Property · on file
- Maple Street · Unit 4B
- What they need
- Active leak under the kitchen sink, water on the floor
- What happened
- Transferring to Maria Chen, on-call maintenance
Trusted by property management teams
AI for property management calls
Residents, prospects, owners and vendors share one line. CoreReach tells them apart and acts on your rules.
Urgent repairs, escalated
Repairs that can't wait reach your team. Others wait for the next business day.
Every call answered at once
No hold music, no busy signal. Each caller gets help and a next step right away.
Leasing calls to tours
Prospects hear what's available, then book a tour on your calendar.
New owners, qualified and booked
Owner leads are asked your intake questions, then land on your calendar.
Spanish, or a language you choose
Callers just start talking, and your agent answers in the language they use.
Ready for your team
Each call arrives in your Inbox with a summary, the recording and the transcript.
Repairs triaged by urgency
Most repair calls can wait. A few can't. Your agent tells them apart by your rules, and when in doubt, treats a call as the more urgent one.
Call someone now
The agent calls your emergency contacts in order until someone picks up. If anyone could be hurt, it first tells the caller to dial 911. If nobody answers, it takes a callback number and emails or texts you right away.
Tell me right away
No hot water, a fridge that stopped cooling, a door that won't lock. You get an email or text the moment the call ends, and decide how to respond.
It can wait
A dripping faucet, a light that's out, a scuffed wall. Written up in your Inbox without an alert, for your team to pick up when ready.
Four ways to cover your calls
Messages to return, staff woken for every call, callers stuck on voicemail. CoreReach answers and acts on each one.
Set up in an afternoon
Add your properties, units and residents, set your rules, test it privately, then forward your line.
- 1
Start a free trial
Sign up in under five minutes, no credit card required. Then test it like a new hire, with the calls you get every week.
- 2
Personalize for your business
Pick a brand voice and greeting, add your properties, units, and residents, and set the rules for how calls are handled.
- 3
Choose coverage, forward calls
Cover every call, or just nights and weekends. Keep your existing number. Friendly service, fewer callbacks, nothing slips through.
AI Property Management FAQ
No. Your property management software runs leases, rent, accounting and work orders. CoreReach covers the phone: your agent answers your calls, sends urgent repairs to your on‑call list, books tours and owner calls, and writes up each call with a summary, recording and transcript. CoreReach can connect to your software to bring in your properties, units and residents, so your agent knows who's calling. Your team reviews each call in the Inbox, then carries on in the software it already uses.
Property management teams use AI to take repetitive work off their plates, from writing listings to sorting maintenance requests and answering calls. Buildium's 2026 industry report found that 58% of property managers used AI in 2025, up from 20% in 2024. CoreReach brings AI to the phone: your agent recognizes who's calling, answers from your property details, determines how urgent each repair is by your rules, and books tours and owner calls on your calendar.
Yes. Your agent answers from the details you give it: property facts like parking and trash day, a saved set of FAQs, and a knowledge base built from your policy documents and web pages. When a question isn't covered, your agent says so and takes a message for your team instead of guessing.
Your agent calls your emergency contacts one at a time, in the order you set, until someone picks up. If nobody answers, it takes a message with the resident, unit and problem, confirms a callback number, and you get the full summary by email or text as soon as the call ends. The emergency is waiting for you, not lost in a voicemail box.
Your agent answers every prospect with the availability and pricing you list, asks your leasing questions, and books tours straight onto your Google Calendar, checking real availability first so nothing gets double-booked. Before the caller hangs up, your agent can text them your application link, so a prospect who calls in the evening can apply that same night. Every prospect's details land in your Inbox for your leasing team, and because leasing and maintenance calls share one line, your agent tells them apart on its own.
Your agent answers every caller the same way, with the same detail and the same next step. Your agent never comments on neighborhood safety, crime or school quality, never describes who lives at your properties, and never treats a housing voucher or source of income as a reason to answer differently. Assistance animals are never confused with pets, screening criteria are never made up, and anything it isn't sure about becomes a message for your team instead of a guess. These rules are always on and can't be edited or removed, and you can add your own. This isn't a legal guarantee or a compliance audit, so your firm's own fair-housing policies still apply.
The phone rings…
the call gets handled.
- Fair-housing safe
- Live in an afternoon
- Flexible coverage hours